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Sim card and new phone transfer complications

I typed in my new lucky sim card # and my imei # for my new phone on my lucky account and it said it worked and was compatible but when I needed to type in the pin code I was supposed to receive on my cell phone through text to certify it worked and ...

Resolved! My plan Data Use is not showing

When I check my Data usage , it is only showing my bonus data usage , not my 2.5 G data that is included in my plan . It has only not shown it this monthly term . Anyone have the same problem? 

RDC by Contributor II
  • 783 Views
  • 18 replies
  • 7 likes

Resolved! Straight to voicemail

I’m getting calls from numbers that are not in my contact list and they are going straight to voicemail as a silenced call. How do I turn this off?  These are not calls displaying as unknown or private caller. 

Cl by Contributor
  • 2277 Views
  • 21 replies
  • 11 likes

Resolved! Account Suspended. Payments made.

Hi, my account got suspended so I top up my payment. It says in my bank account that the money was received but on the Lucky Mobile app it says that the payment has failed and I cannot receive call, call people or text. Can I atleast get a refund?!!

Meagan by Contributor
  • 251 Views
  • 4 replies
  • 4 likes